Refina
Support
If you need help with setup, theme placement, or troubleshooting — we’ve got you.
Contact
Email: support@refina.app
To help us resolve issues faster
- Your Shopify store domain (e.g., yourstore.myshopify.com)
- What you expected to happen vs what happened
- Any screenshots or screen recordings (if applicable)
- Where you saw the issue (Storefront, PDP, Theme Editor, etc.)
Common requests
- Install + initial sync
- Theme embed placement
- PDP Assist configuration
- Screenshot / listing guidance
- Billing questions